Buy a 911 Restoration Franchise
911 Restoration is a property damage restoration franchise founded in 2003 and franchising since 2007. Branded as “The Fresh Start Company,” the business provides emergency and remediation services across nine lines: water damage, fire and smoke, mold remediation, sewage cleanup, storm damage, reconstruction, crime scene cleanup, sanitization, and commercial restoration. Clients include residential and commercial property owners across the US and Canada.
The model is built around protected territories of approximately 300,000 in population, where franchisees staff jobs with their own IICRC-certified crews rather than subcontractors. Revenue is largely insurance-funded: emergency restoration work is typically paid by insurers rather than property owners directly, which gives the business a degree of insulation from discretionary consumer spending.
The national network spans the US and Canada, backed by a corporate in-house marketing team and a 24/7 call center routing inbound emergency calls to franchisee territories. National vendor agreements with Home Depot, Lowe’s, and Aramsco give franchisees preferred pricing on equipment and supplies across all nine service lines.
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Why buy a 911 Restoration Franchise?
The case for buying a 911 Restoration franchise starts with category fundamentals: emergency restoration demand is non-discretionary and largely insurance-funded, meaning jobs are triggered by crisis events and paid by insurers rather than from homeowners’ discretionary budgets. Nine service lines across one protected territory give franchisees multiple revenue channels within a single operational system.
Brand infrastructure supports ongoing operations. The corporate marketing team handles local SEO, PPC, and Google Business Profile management, providing established units with steady inbound lead flow. National purchasing agreements with Home Depot, Lowe’s, and Aramsco reduce supply costs for active franchisees. The system holds a 4.9-star average Google rating across its network, a reputation signal that supports local call volume.
911 Restoration Franchise Costs & Information
Based on 2024 data reported in the 2025 FDD
Brand Profile
Year Founded
2003
Franchising Since
2007
New Startup Cost
$124,900 – $327,700
Avg. Resale Price
Contact us for details
Franchise Fees
Initial franchise Fee
$49,000
for new territories
Transfer Fee
$5,000
$2,500 if to existing franchisee
Royalty Fee
Marketing Fee
1% / $100
the greater of 1% of your Gross Revenue or $100 per Month.
- * Based on 2024 data reported in the 2025 FDD
Unit Performance
Total Units *
330
New Units Opened *
15
Units Transferred *
9
Avg. Unit revenue *
Not Disclosed
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