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FRANCHISE RESALES

Buy a delivery.com Franchise

Delivery.com is a New York-based online ordering marketplace that connects consumers with local restaurants, grocery stores, laundry services, and alcohol retailers for on-demand delivery. Founded in 2004 and launched as a franchise system in August 2019, the brand operates as a platform intermediary: merchants accept and fulfill orders placed through the app and website, without the platform managing its own drivers or delivery logistics.

The brand covers more than 100 cities across the United States, with presence in major markets including Chicago, Boston, San Francisco, Los Angeles, and Washington D.C. In January 2026, the consumer-facing ordering experience transitioned to order.com, operating under the same ownership and franchise infrastructure; the delivery.com franchise entity remains active.

Delivery.com franchisees function as local market operators, building and maintaining merchant partnerships and representing the platform within a defined territory. The model requires no physical storefront or delivery fleet, positioning it as a lower-overhead technology-commerce franchise.

Latest Resales

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Why buy a delivery.com Franchise?

The delivery.com franchise offers a comparatively low-overhead entry into the digital local commerce market. No physical location or delivery fleet is required, and the platform’s multi-vertical scope covering restaurants, grocery stores, alcohol retailers, and laundry gives franchisees access to revenue streams broader than most single-category delivery platforms.

To buy a delivery.com franchise is to step into an operating platform with existing merchant relationships and technology infrastructure built over two decades. The company’s BPO call center handles consumer-facing customer service, reducing the franchisee’s day-to-day operational load and allowing focus on local merchant development and territory growth. Corporate integrations with platforms such as WeWork and Foursquare reflect the brand’s positioning in higher-density professional and urban markets.

delivery.com Franchise Costs & Information

  • Minimum Qualifications

    • Initial Franchise Fee

      $30,000

    • Initial Investment

      $59,500 – $90,100

  • Royalty

    • Royalty

      5%–8%

  • Training & Support

    • Operational

    • Technology training

    • Ongoing support

delivery.com – Additional  Information

  1. Training & Support

    Delivery.com provides franchisees with training in platform operations, technology systems, and merchant onboarding. Ongoing support includes marketing assistance, technology integration guidance, and customer service managed through the company's BPO call center based in South Africa, which the franchisor positions as a cost-reduction element for franchisees. Resale buyers should confirm with the franchisor what transfer training and platform access are provided to incoming ownership, and clarify current support arrangements given the broader platform transition to order.com.

  2. Ideal Owner

    The delivery.com franchise suits operators who are comfortable with digital commerce platforms and local B2B relationship management. The day-to-day role centers on developing merchant partnerships, growing territory engagement, and coordinating with the franchisor's technology and support teams rather than managing physical operations or delivery staff. Prior experience in technology, sales, or local commerce is useful but not required. Comfort with digital tools and a focus on building local business relationships are more relevant than industry-specific background.

  3. Recognition & Awards

    Delivery.com has built recognition through partnerships with established restaurant brands including Dog Haus, Bar Louie, DIG, and CKE Restaurants, alongside corporate integrations with WeWork and Foursquare. The brand has continued to develop its platform technology, with a hybrid call center and AI ordering solution featured at the Food on Demand 2025 conference. No formal franchise industry ranking appearances were confirmed in independent research. For resale buyers, local brand visibility among merchants and consumers in the specific territory is the more relevant credibility signal.

  4. Industry / Market

    The US food delivery services industry was valued at approximately $13.9 billion in 2024, according to IBISWorld, with the number of food delivery businesses growing substantially over the preceding five years as on-demand ordering has become a mainstream consumer behavior. Multi-vertical platforms covering food alongside alcohol, groceries, and other local services reflect broader adoption of digital ordering across urban and suburban markets. For resale buyers evaluating a delivery.com territory, local merchant density, ordering volume, and competitive platform presence in the specific market are the key factors to assess.

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